Reference

How hh178 Handles Your Rights and Our Rules

These legal terms set out what you agree to when you access hh178, including how we handle your account data, what regions we serve, and where eligibility depends on local law. We keep the language direct so you know exactly where you stand.

Account Eligibility TermsData Handling PolicyRegional Access RulesWallet Use Conditions — DANA, OVO, GoPayContact Rights
hh178 How hh178 Handles Your Rights and Our Rules
POLICY CONTACT

How to Reach Us on Legal Matters

If you have a question about your rights under these terms, want to request your account data, or need clarification on regional eligibility, our support team handles policy queries directly. Reach us through live chat, email, or the account help centre — and have your account details ready to speed up the process.

Live Chat Open the chat widget in your account dashboard to raise a policy or eligibility question. Our team will route it to the right person without delay.
Email Support Send detailed legal or data requests to our support email. Include your registered account name and the specific policy area you are asking about.
Account Help Centre Log into your account and go to the Help section to submit a policy ticket. This path keeps your query tied directly to your account record.
DATA AND SECURITY

How We Protect Your Account and Data

We apply a set of account-level controls to keep your information secure and your rights clear. From the moment you register, your data is handled under the terms below — and you can request changes or deletion through our support team at any time.

Data Retention

We hold your account data only as long as required for operational and legal purposes. Once your account is closed, data is retained only where law requires it.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage cookie permissions through your browser at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. We recommend you do not share your OTP or account PIN with anyone, including support staff.

Data Access Requests

You can request a copy of the data we hold on your account by contacting support via live chat or email. We will respond within the timeframe required by applicable law.

Common Questions About These Terms

Here are the questions we hear most often about account rights, data handling, and regional eligibility. If something is not covered here, our support team can help via live chat or the account help centre.

Access depends on local law in your region. Where Indonesian law permits online gaming, you may register. You must be of legal age in your jurisdiction and confirm eligibility when you open your account.

We collect your name, contact details, and payment method information — including your DANA, OVO, or GoPay wallet details — to operate your account and process transactions under our stated policy.

Yes. Contact our support team via live chat or email with your account details and a deletion request. We will process it in line with applicable law and confirm once complete.

We notify you of material changes where possible. Continued use of the platform after an update means you accept the revised terms. You can close your account if you do not agree.

Yes. All wallet transactions made through DANA, OVO, or GoPay are subject to the payment conditions shown at the time of the transaction, as well as the terms of your chosen e-wallet provider.

Start by contacting our support team through the account help centre or live chat. Provide your account ID and the issue clearly. Our team will review and respond before any further escalation path is considered.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.